![]() ![]() Otherwise, we will contact the customer via email for further instruction. ![]() If all items meet our return policy, a refund will be issued back to the original payment method. Upon receiving the package(s), our return department representatives will inspect all items returned for their eligibility. Customers are responsible for shipping the products with a reputable carrier and saving the tracking information as a proof of shipment. Returning Orders with Promotional Free ShippingĬustomers returning any items back to our facility for a refund will be responsible for shipping fees, unless there was a mistake on our part. We encourage our customers to check the updated information on Brighton Beauty Supply homepage before placing any orders. Brighton Beauty Supply reserves the right to change promotional amounts anytime, without any notice. All returns are subject to validation and approval at Brighton Beauty Supply’s discretion.īrighton Beauty Supply offers promotional free shipping for orders exceeding a certain amount. Brighton Beauty Supply monitors return activity for abuse and reserves the right to limit returns in all instances. Returns that do not meet our policy will be refused or sent back to you at your cost. We ask you to use the original packaging or any other carton box to ship your items back to us. Shipping them in a plastic bag will damage the item(s) in transit and will not be accepted for a refund. Items must be returned to us new, unused with all original boxes and seals attached. If Return is made for any other reason (change of mind, dislike the color, ext.), the customer will be responsible for shipping the items back to our facility. We will provide a pre-paid return label if a mistake was made on our end. In rare cases items can be damaged in transit or your package can arrive open with missing items, please contact our customer support team as soon as possible.Īll Claims Must Be Made Within 14 Days from receipt of the package. We encourage you to check your items upon receipt of the package to make sure you received exactly what you ordered. Brighton Beauty Supply does not offer exchanges at this time. Great stuff for my hair.If you are not completely satisfied with a Brighton Beauty Supply purchase we would gladly accept returns of eligible (new, unused, and unmarked) products within 30 days of delivery. I have also used it after I styled my hair.and then bit of hairspray to hold the height and certain pieces in place. Perhaps because I wasn't using hairspray and/or gel to settle it down. I got home and.my hair had not frizzed up! My hair also seemed to stay clean longer. I left the shop and went to the car wash, then to the grocery store.and then it rained a bit (of course). She said, "Try this and tell me what you think in a few days." She brushed through my hair then just sprayed a bit around my do. My stylist quickly trimmed my hair one afternoon (dry - so we can tell how it be able to tell how the wild waves will turn out). For a special occasion it must be worn up with tons of serious hairspray (hate it) or I rely on a wig. I was blessed with thick hair.wild & wavy.
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